Strategic Plan 2025-2028

Priority #1: Provide actionable, solution focused guidance to drive a high quality and housing focused shelter service system

To do this we will:

  • Standardized process for shelter openings and clarity regarding the shelter service model

  • Formalized structure for collaborative decision making and co-design with TSSS (TS3)

  • Increased access and use of data by the sector

  • Regular member events/training/capacity building/networking

  • TSN and sector driven research and innovations

  • Improved/more consistent shelter experiences and housing outcomes

Priority #2: Influence investment in shelters as a key strategy for achieving housing outcomes

To do this we will:

  • Effective community engagement process and tools for shelters

  • High TSN member satisfaction

  • Stronger and increased collaboration with partners and allies, including other homeless serving sectors, Indigenous agencies and academic organizations

  • The work of TSN and shelters is recognized, respected and valued by media and elected officials

Priority #3: Enhance the capacity and the sustainability of the shelter sector

To do this we will:

  • Consistent and transparent funding model and allocations

  • Compensation parity across the sector

  • Improved staff retention in the sector

  • Diversified and increased funding for TSN

  • Updated TSN membership structure in place

  • Stronger TSN EDI&R policies and practices